INDEPENDENT SERVICE PROVIDER: Techhutz is an independent technical support service provider for several third-party hardware and software products. Use of names and trademarks is only for reference and in no way intended to suggest that Techhutz has any business association with these third-party product providers.
WARRANTY COVERAGE: Most hardware and software products are covered under manufacturer’s warranty during the initial period of use. If your product is under warranty the support services maybe available for free. Techhutz recommends that you contact the original supplier of the product in such circumstances.
CUSTOMER EXPERIENCE: Customer’s reviews and blogs on Techhutz and other associated sites are not verified results they have been mailed or posted on social network sites by our consumers.
THIRD-PARTY DIAGNOSTIC SOFTWARE: Techhutz use third party software’s if required for diagnosing and fixing the problem. All third party software’s used belongs from top companies like Microsoft, Kaspersky, AVG, malware bytes, Norton etc. Some of the software’s may be available for free which you can download from their official website.
CUSTOMER SATISFACTION: The customer satisfaction metric is based on an online survey that all of our users are given the option of completing at the end of each repair session. Not all users complete this online survey. This metric is not based on a third-party audit by a market research firm specializing in customer satisfaction tracking studies. As such this metric may not be statistically accurate measurement of Techhutz customer satisfaction.
OUR POLICY: We believe in customer’s total satisfaction with transparent policies. We do not overcharge or automatically renew your policy. There are no hidden charges.
PROPRIETARY SOFTWARE: Techhutz currently does not use or sell any proprietary computer repair software or diagnostic tools
NO AUTOMATIC RENEWALS: Currently it is our policy to not automatically renew our subscribers.
USER’S REJECTION: All changes made to your computer and remote session is done by your due permission. Customer can deny any service provided by us any time.